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Kaye Parmenter
The Journey Back to a Trusted Partnership
Kaye Parmenter, a talented watercolour artist, first came to us with a vision of creating a beautiful website and online store that would showcase her vibrant artwork. We were thrilled to bring her vision to life, designing a site that not only highlighted her stunning pieces but also provided a seamless shopping experience for her customers. However, after some time, Kaye decided to explore her options with a larger media and marketing agency, seeking greater performance and exposure. While we were sad to see her go, we fully respected her decision, understanding the allure of big promises from larger agencies.
The Challenge: Temptation of Bigger Promises
In today’s competitive digital landscape, it’s not uncommon for businesses to be swayed by the promises of larger agencies offering enhanced performance and broader reach. Kaye, like many artists looking to expand their online presence, decided to take this leap, hoping for greater results. Despite our disappointment, we respected her choice and wished her the best, knowing that every business must make decisions they believe are in their best interest.
Within a year, Kaye reached out to us, expressing her regret over the decision to leave. The promises of the larger agency hadn’t materialized as she had hoped, and she found herself paying far more, and receiving far less, missing the personal touch, attention to detail, and genuine care that a smaller, dedicated team like ours could provide. She was eager to return to the partnership she had trusted and valued, as soon as her contract with the other agency was up.
The Result
We were delighted to welcome Kaye back into our fold, reaffirming our commitment to supporting her artistic journey. As a smaller business, we pride ourselves on building strong, lasting relationships with our clients, and Kaye’s return was a testament to the value of personalized service and a deep understanding of our clients’ needs. We’re once again working closely with her to ensure that her website and online store continue to reflect the beauty and vibrancy of her art, with the performance and care that she deserves.
Kaye Parmenter’s experience highlights an important lesson in the world of digital services: bigger isn’t always better. While large agencies may offer grand promises, the value of a trusted, personal connection cannot be overstated. We’re honored that Kaye chose to return to us and are more committed than ever to helping her succeed. For us, it’s not just about building websites—it’s about building relationships that last.
