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Support

We’re Here to Help


Businesses, customers and technology are constantly changing, and great websites evolve to keep up. We offer a range of services to ensure your website remains relevant, secure and reliable in a constantly changing world.

We pride ourselves on supporting our customers in any way we can. We do not use ticketing systems or virtual receptionists, if you need help simply drop us an email or give us a call.


Remote Support

As part of our support services we may advise TeamViewer, please download the latest version using the button below.


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How can we help?


WordPress Errors

Pulling your hair out with critical errors or a dead white screen website? Our staff are experts in WordPress websites and will get you back online.

PHP Updates

Website frameworks and plugins need updating regularly to keep them functional and secure. Don't leave yourself vunerable- it can be costly!

Performance Audits

Our performance reviews can help pinpoint how and why your website might be underperforming and give it the boost it needs.

Upgrades

Often an old website can be transformed with the addition of a mobile menu, predictive search box or online booking system.

Email Support

All of our hosting packages include free email support including out of office replies and configuration of spam filters.

Training

If you require instructional documentation, training sessions or just want to ask us a quick question over the phone, we can help.

For hardware and non-website related issues we may recommend you to Somerton Computing. We work together closely to deliver a full tech and web based service to clients.